Application and Data Officer – Curtin University Dubai

POSITION SUMMARY

The Data & Compliance Officer is responsible for maintaining the accuracy, integrity, and compliance of student data and records throughout the student lifecycle. The role supports admissions, enrolment, and regulatory reporting processes by ensuring student information is accurately recorded in the Student Information System (S1), supporting documentation is properly maintained, and institutional and regulatory requirements are met. The position works closely with Admissions, Enrolment, Student Services, Academic Services, and the home campus (Perth) to ensure student records are complete, auditable, and compliant with University policies and external regulatory requirements.

RESPONSIBILITIES

Student Data Management

• Accurately enter and maintain student application and enrolment data within the Student Information System (S1).
• Record and verify student personal details, citizenship information, visa documentation, and residency status.
• Update and maintain Basis of Admission (BOA) details in accordance with University admission requirements.
• Record and validate educational background information, including academic qualifications, curriculum equivalencies, and admission pathways.
• Enter and maintain English language proficiency information, including IELTS, PTE, Linguaskill, and other approved English language assessments.
• Ensure all student records are complete, accurate, and aligned with supporting documentation.
• Conduct regular data integrity checks and identify discrepancies for resolution.

Student Documentation Management

• Upload, maintain, and manage student documentation within University systems.
• Ensure student offer letters are accurately saved and maintained within the Application Screen under Attachments in S1.
• Verify that all supporting admission documentation is uploaded and stored under Student Documents in accordance with University requirements.
• Maintain secure and organised electronic student records in compliance with institutional document management standards.
• Monitor outstanding documentation requirements and follow up with relevant stakeholders to ensure records are complete.

Compliance & Quality Assurance

• Ensure admission conditions are accurately recorded and monitored within S1.
• Verify that all admission conditions have been met and appropriately fulfilled before student registration and enrolment.
• Conduct compliance checks on admission and enrolment records to ensure alignment with University policies and regulatory requirements.
• Support internal audits and quality assurance reviews relating to student records and admissions data.
• Identify and escalate risks, anomalies, or compliance concerns relating to student records and documentation.
• Ensure compliance with institutional data governance practices, privacy requirements, and record-keeping standards.

Reporting & Regulatory Support

• Assist in the preparation of student data reports for internal stakeholders and regulatory authorities.
• Support data collection, validation, and reporting requirements for regulatory bodies and institutional reporting purposes.
• Generate reports and provide data analysis to support admissions, enrolment management, and compliance activities.
• Assist with the preparation of audit documentation and evidence when required.
• Monitor data accuracy and provide recommendations for process improvement.

Stakeholder Coordination

• Work closely with Admissions, Enrolment, Student Services, Academic Services, and Perth teams to ensure consistency and accuracy of student information.
• Support staff with queries relating to student records, documentation, and data management processes.
• Collaborate with internal stakeholders to resolve data discrepancies and documentation issues in a timely manner.
• Provide administrative support for data clean-up, system updates, and compliance initiatives.

 RELATIONSHIPS

• Collaborate with academic faculty, People & Culture, Marketing, and external industry and alumni stakeholders.

QUALIFICATIONS AND SKILLS

• Bachelor’s degree in Business, HR, Education, or a related field.
• Experience in similar industry or job role is preferred.
• Strong organisational and multitasking skills with high attention to detail.
• Excellent communication and stakeholder management abilities.
• Proficiency in student and learning management systems (e.g., S1, Blackboard).
• Ability to manage competing priorities in a fast-paced academic environment.

LOCATION AND WORK ENVIRONMENT

• This position is a full-time on-campus role.
• Flexibility for remote work based on operational requirements and approved workloads.

COMPENSATION AND BENEFITS

• Competitive compensation package aligned with the industry.
• Freezone company sponsored visa.
• Health insurance with a quality provider under the company’s group medical policy.
• Annual air ticket after the completion of one year
• Annual leave as per the UAE Labour Law.
• Gratuity and end of service benefits as per the UAE Labour Law.
• Staff discounts on university programs and university’s short courses.

Company Description

Transnational Academic Group (TAG https://transnationalacademicgroup.com/), established in 2007, specializes in providing private higher education and professional education in the Middle East and Africa. TAG’s education holdings include Curtin University Dubai, Lancaster University Ghana, and TAG International College Nigeria, ABN Training Institute South Africa, and TAGmyFuture. The group focuses on developing human capacity in emerging markets through its university partnerships, international colleges, and training institutes by offering a range of academic and professional pathway, undergraduate, and postgraduate programs across the disciplines of business, information technology, engineering, law, psychology, health sciences, and media. Its mission is centered on offering high-quality, career-focused education to foster the development of individuals who can contribute positively to their communities and nations.

Curtin University Dubai, a global campus of Curtin University Australia, was established in collaboration with TAG in 2017. It is recognized for its innovative approach to education, focusing on high-impact research and strong industry partnerships, which are designed to prepare students for future job markets.

Curtin University is ranked 183rd globally in the QS World University Rankings 2024 and continues to be positioned in the top 1% of universities globally according to the Academic Ranking of World Universities (ARWU) 2023 and Times Higher Education Ranking 2023. The Dubai campus is also 5-star rated by the QS Knowledge and Human Development Authority Education Classification Rankings.

The Dubai campus offers a diverse range of programs in areas such as Engineering, IT & Computing, Business & Management, and Health Sciences, each tailored to meet the demands of global and local markets. Additionally, the campus is a vibrant hub for student life, offering various clubs, societies, and a range of support services to enhance the student experience and foster community engagement. The university emphasizes personal attention to students, boasting an impressive graduate placement rate of 95% as of March 2024, highlighting its commitment to producing industry-ready professionals.

Curtin University Dubai values community engagement, forming strong ties to local and international communities through various initiatives. This engagement not only enhances the student learning experience but also contributes to societal development.