Hostels Manager

Transnational Academic Group, in partnership with Lancaster University UK, delivers British undergraduate, postgraduate and foundation programmes at its campus in Ghana.

Why Us? Because Values Matter

We are a university of global significance, but our strength lies in the principles that define us. When you join us, you become part of a culture that:

• Pursues Excellence – We set high standards in education and recruitment, ensuring every interaction reflects quality.
• Inclusive Community:Celebrating diversity and using language as a bridge to connect.
• Teamwork:Collaborating across various teams to shape student experiences.
• Ethical Operations:Acting with integrity, transparency, and fairness.
• Innovation:Encouraging and expecting bold ideas in outreach.
• Employee Growth:Investing in people through mentorship, training, and career advancement.
• Meaningful Impact:Creating both global and local change by building the next generation of African leaders.

The Role

• Oversee the day-to-day operations of student accommodation facilities.
• Coordinate and enforce accommodation policies and procedures, ensuring compliance with relevant regulations and guidelines.
• Handle student inquiries, complaints, and requests, providing prompt and efficient customer service.
• Manager will have to liaise with Finance and keep accurate records of occupancy, payments, and maintenance requests.
• Coordinate and supervise the allocation of accommodation to students, ensuring fair and efficient assignment processes.
• Collaborate with senior management and external stakeholders to address accommodation-related issues and concerns.
• Conduct regular inspections of accommodation facilities to ensure cleanliness, safety, and maintenance standards are met.
• Coordinate and monitor maintenance and repair activities, working closely with maintenance staff and contractors.
• Stay updated on industry trends and best practices in student accommodation management and apply knowledge to improve processes and services.
• Prepare reports and presentations on accommodation-related matters for management and relevant stakeholders.

Qualification and Experience 

• Master’s degree in a relevant field (e.g., hospitality, education, psychology, social work) is preferred.
• Experience working in a student accommodation setting or a similar residential environment is desirable.
• Proven experience in the hospitality industry, including hostel services and operations.
• First aid and CPR certification (preferred).

Qualified persons should please send their Curriculum Vitae (CV) to [email protected] and mention Hostel manager in the subject line. Deadline–30^th October2025.